Frequently Asked Questions:
Q: What devices can Explorer 550 power?
A: Please note that the AC output port can only charge/power devices that operate at less than 500-Watt. Once exceeding, the Explorer 550 will shut off automatically. Please refer to your device specification before purchase.
Q: How to know the working time for my device?
A: Working time = 550Wh* 0.85 / operating power of your device.
For reference, assuming the power consumption of your device is 60W (might be a box fan), working time will be 550Wh*0.85/60w=7.8hours (rough calculated) .
Please note: actual power consumption varies from different usages, please reach out to [email protected]
Q: How long does it take to fully charge this power station?
A: Within 7 hours from an AC wall outlet; Also another two recharge backup choices for your convenience, recharge from car port around 8 hours, and around within 8 hours from Jackery Saga 100W solar panel (Sold Separately).
Q: How do I know if my Explorer 550 is charged?
A: To check the charge level of the Explorer 550, refer to the LCD Battery Display.
Q: What type of battery is in an Explorer 550?
A: The Explorer 550 contains a battery pack that consists of an array of cylindri cal 18650 lithium-ion battery cells with high energy density.





































